The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel/restaurent guests. This supervisory role is typically full-time in a hotel/Reasturent setting and reports to the general manager.
Job Responsibilities:
- Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
- Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
- Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
- Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
- Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Skills Required:
- A High school diploma or GED is required
- At least 1+ years experience in hospitality or guest services
- Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
- Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service.
About Company
Qamla Ltd is a specialist recruitment agency dedicated to supplying the best temporary candidates to the hospitality industry. Our expert team of industry professionals are about making a difference and improving standards within the industry by working with our clients to provide outstanding service, support and build a strong permanent team in future.
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